Legal
Terms and conditions
Effective Date: November 1, 2026
Acceptance of terms
By accessing this website, scheduling services, or communicating with Vein Clinic & Med Spa (“we,” “our,” or “the Clinic”), you agree to these Terms & Conditions. If you do not agree, please do not use this website or our services.
Medical disclaimer
Information on this website is for educational purposes only and does not constitute medical advice.
- Website content does not replace professional medical consultation, diagnosis, or treatment.
- Always consult a qualified physician regarding medical concerns.
- Using this website does not establish a doctor-patient relationship.
Appointments & consultations
When scheduling an appointment, you agree to provide accurate and complete information.
We reserve the right to:
- Reschedule or cancel appointments when necessary
- Request updated medical history or insurance information
- Decline treatment when medically inappropriate or unsafe
Consultations are provided for evaluation purposes and do not guarantee treatment eligibility.
Payment & insurance
Patients are responsible for:
- Verifying insurance coverage
- Understanding treatment costs before services
- Paying balances not covered by insurance
Failure to provide payment may result in postponed or canceled services.
Deposit & cancellation policy
A $35 deposit is required to secure your appointment. This deposit will be applied toward the cost of your visit or treatment.
We kindly request at least 48 hours’ advance notice to cancel or reschedule an appointment. Cancellations or rescheduling requests made at least 48 hours in advance are eligible for a full deposit refund.
Cancellations or rescheduling requests made with less than 48 hours' notice, or failure to attend a scheduled appointment (no-show), will result in forfeiture of the $35 deposit, where permitted by applicable law and insurance agreements.
Additional cancellation or rescheduling fees may apply to certain procedures and treatments. These fees vary by service and will be communicated in advance, subject to applicable law and insurance agreements.
By scheduling an appointment, you acknowledge and agree to this Deposit & Cancellation Policy.
Results disclaimer
Individual results vary. We do not guarantee:
- Specific medical outcomes
- Insurance approval or reimbursement
- Identical results between patients
Treatment outcomes depend on medical history and individual response.
Website use
You agree not to:
- Use this website for unlawful purposes
- Attempt unauthorized access to systems
- Copy or distribute website content without permission
All website content is protected by copyright.
Third-party links
Our website may include links to third-party websites. We are not responsible for their content, policies, or practices.
Limitation of liability
Vein Clinic & Med Spa is not liable for:
- Website interruptions or inaccuracies
- Decisions made based on website content
- Indirect or consequential damages related to website use or services
Marketing, Analytics & Data Collection
Vein Clinic & Med Spa may collect limited website usage information to improve website functionality, measure performance, and support authorized marketing activities.
Information is collected and processed in accordance with our Privacy Policy and applicable privacy laws.
Information we may collect
We may collect:
- Name, phone number, and email address
- Appointment requests and form submissions
- Website usage data and interactions
- Device, browser, and IP address
- Interaction with ads or social media
Advertising & remarketing
We may use third-party services including:
- Google Ads & Google Analytics
- Meta (Facebook & Instagram) Ads
- Yelp Ads and other marketing platforms
These tools may display ads to users who previously visited our website.
Email, SMS & promotional communications
Vein Clinic & Med Spa may communicate with patients and prospective patients regarding appointment confirmations, reminders, scheduling updates, and service inquiries.
Promotional SMS messages, including special offers, aesthetic treatment information, and clinic announcements, are sent only when appropriate consent has been obtained.
Consent to receive promotional SMS messages is not a condition of purchasing or receiving services.
Message frequency varies. Message and data rates may apply.
Reply STOP to opt out of SMS communications or HELP for assistance. You may also contact our office at 949-272-9919.
Wireless carriers are not responsible for delayed or undelivered messages.
For additional information, please review our SMS Service & Privacy Policy.
Data sharing
We do not sell or rent personal medical information.
Vein Clinic & Med Spa does not sell or rent personal information or Protected Health Information.
We may share limited information with authorized service providers to support appointment scheduling, website hosting, patient communications, payment processing, and practice operations, subject to applicable privacy and confidentiality requirements.
No mobile information will be shared with third parties or affiliates for their independent marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for their marketing or promotional purposes.
Patient health information is protected in accordance with HIPAA and applicable federal and California privacy laws.
Website form security notice
Website forms and email are not guaranteed to be fully secure or HIPAA-compliant. Please avoid submitting highly sensitive medical information online.
Changes to terms
We may update these Terms at any time. Updates take effect when posted.
Contact information
Vein Clinic & Med Spa 431 N. Tustin Ave., Suite B Santa Ana, CA 92705
Phone: 949-272-9919 Email: info@veinandmedspa.com Website: www.veinandmedspa.com
Questions, answered
What can I expect during my personal consultation at the Vein Clinic & Med Spa?
Your first visit is all about you. During this confidential consultation, our experienced, doctor-led team takes the time to understand your concerns, medical history, lifestyle, and goals. We then perform a gentle ultrasound or visual vein mapping to identify the veins causing your symptoms. Your physician then recommends a personalized treatment plan that fits your schedule and budget. You’ll leave feeling informed and confident, with clear next steps, simple pre-treatment tips, and a realistic timeline for achieving healthier, more comfortable legs.
How does endovenous laser ablation (EVLA) treat varicose veins, and what recovery should I anticipate?
Endovenous laser ablation is a gentle, minimally invasive treatment designed to close problem veins and restore healthy circulation. Using ultrasound guidance, our experienced, doctor-led team places a very thin laser fiber through a tiny pinhole in the skin and delivers controlled heat to seal the affected vein. Blood is naturally redirected to healthier veins right away. It is performed with local anesthetic for comfort, and many people walk out the same day. Session length, compression and activity guidance depend on your treatment; details confirmed at your consultation.
What is sclerotherapy and how is foam sclerotherapy different from traditional methods?
Sclerotherapy is an established treatment used to fade and close unwanted veins. A specialized medical solution is gently injected into the vein, causing it to collapse and gradually disappear as your body redirects blood to healthier vessels. Over time, the treated veins fade and the skin looks clearer and smoother. Foam sclerotherapy blends the same kind of medicine with tiny micro-bubbles, so it stays in contact with the vein wall longer. Your physician recommends liquid or foam sclerotherapy, or another treatment, based on your ultrasound and evaluation.
Does insurance cover EVLT and my vein treatment?
Many patients are pleasantly surprised to learn that vein treatment is often covered by insurance. Procedures like EVLT may be covered when varicose veins cause symptoms such as pain, swelling, heaviness, or discomfort and treatment is medically necessary; coverage depends on your plan. Our experienced team will help guide you through the process, verify your benefits, and explain your coverage so you understand your options before starting treatment.
What follow-up care can I expect after treatment, and how do you support long-term results?
Your care doesn’t stop after treatment, we’re here to support you every step of the way. We schedule follow-up visits, often within the first couple of weeks, to make sure you’re healing comfortably and seeing the results you expect. When needed, we use ultrasound or visual exams to confirm treated veins remain closed and your circulation is improving. Our team will guide you on compression wear, activity, and healthy habits to support lasting results. We also recommend annual check-ins to monitor your vein health, catch new concerns early, and help you maintain long-term comfort and confidence.